Job Title: Help Desk Assistant (Entry-Level - Training Provided) Location: Cincinnati, OH (On-site with Hybrid Options) Job Type: Full-time / Part-time Shift: Flexible Schedules Available (Day/Evening Shifts) Salary Range: 18 to 22 per hour + Performance Bonuses Start Your IT Career Here! Are you passionate about technology and problem-solving? We're looking for motivated individuals to join our team as Help Desk Assistants. No prior experience is required - we provide comprehensive training to help you launch your career in IT support. This is an excellent opportunity for recent graduates or those looking to transition into the tech industry. Key Responsibilities: Provide first-level technical support to employees and customers via phone, email, and chat Troubleshoot basic IT issues including password resets, software installations, and hardware setups Document and track support tickets using our help desk system Escalate complex technical issues to senior IT staff when needed Contribute to our knowledge base by creating solution articles Ideal Candidate Profile: Basic understanding of computer systems and software (Windows, Microsoft Office) Strong problem-solving skills and attention to detail Excellent communication and customer service abilities High school diploma or equivalent required IT certifications are a plus but not mandatory Eagerness to learn and grow in the IT field Why Join Our Team? Complete Training Program: We invest in your success with paid training Career Growth Opportunities: Many of our Help Desk Assistants advance to roles like IT Support Specialist or Network Administrator Flexible Scheduling: Options available for students and part-time seekers Supportive Environment: Work with a team that values collaboration and learning Benefits & Perks: Competitive hourly wage with regular performance bonuses Full-time benefits package including health insurance and 401(k) Paid time off and holiday pay Tuition assistance for relevant IT certifications Modern work environment with casual dress code Company-sponsored training and development programs Bright Bridge Group
...starts day one. Employee Shares Program Requirements: Minimum of 12-months verifiable Class A driving experience. Valid Class A operator's license. Be a minimum 21 years of age. Safe driving record. Want to see what it's like to drive for DHL? Check out this short video .
...support all aspects of your well-being with free mental health and grief counseling, financial coaching, provider referrals, and childcare resources - available 24/7~100% Company-Paid Comprehensive Initial Training & Orientation - with lunch on us!~100% Company-Paid...
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